frequently asked questions

The price varies by market. To see pricing, select your local location when booking, or you can always call for clarity!

Absolutely, that is included as part of our blow out service!

Gift cards will be delivered to you activated and ready to use. Please treat them like cash. Blo is not responsible for lost or stolen gift cards.

Please reach out to your nearest Blo location to check for you.

All of our Stylists have completed comprehensive training and have learned how to handle extensions with care. However, Blo Blow Dry Bar is not responsible for damaged or loose extensions as a result of a Blo service.

Guests with bonded extensions, including “tape-in”, “beaded–in” or “sewn-in”, will be charged a $15 fee to allow for the extra care and time required to style the extensions.Guests with “sewn-in” extensions are advised to reach out to their local Blo prior to booking their appointment. This will allow us to assess your needs and confirm we can provide you with service that meets Blo standards.

Guests who would like to have “clip-in” or “halo” extensions installed by Blo will be charged a $15 installation fee. Extensions must be clean, dry, detangled and ready for installation. Extensions requiring washing and drying will be charged at the price of a blow out. Please note that Blo does not currently offer “tape-in” extension installations or move-ups.

Not a problem! Please note this would be charged at a full blow out price.

We sure do! A “dry style” is a no-wash, no-blow dry service that is performed on clean dry hair for the price of $25-$35 depending on the market. Dry style services are only available as a walk- in service and cannot be booked online, through the blo app, text or phone.

For a service to qualify as a dry style it must be achievable within 20 minutes or less and on hair that is deemed in good condition (clean, dry, not overly matted or tangled).

While we try to accommodate all stylist requests, we cannot guarantee you will be paired with a particular stylist. We’ll do our best – pinky swear!

We require 24 hours notice for all cancellations to avoid charging a cancellation fee of $25 per service booked. To be considered valid, cancellations must be made through the location at which the appointment was made via the Blo app, email or phone at least 24 hours prior to the appointment. For appointments cancelled within 24 hours or for which the Guest fails to show, the $25 cancellation fee per service booked will apply. For group bookings, each guest that fails to cancel or show will be charged $25 per service booked.

If you are 10+ minutes late for your appointment, we might have to cancel, reschedule, or adjust your service(s) to fit the remaining time. If we adjust or reschedule your service, the full cost of the service still applies. If we do not hear from you 15 minutes into your appointment, or if we cannot adjust or reschedule your service, it will be considered cancelled and the applicable cancellation fee(s) will apply.

We want you to love your new purchase! We accept returns within 21 days for any damaged/malfunctioning tools or products. No returns will be accepted without proof of purchase. As our locations are all individually owned and operated, all items must be returned to the location of purchase.

Please note that all services, tabs (prepaid series), gift cards/gift certificates and memberships are non-refundable.

We are tickled pink to offer our service for you and your friends! Feel free to come in with all your friends and family for a day of pampering. Great for birthdays, bachelorettes, and any fun get togethers. For group bookings please contact your local blo for scheduling and pricing.

Please email the Blo location where the membership was purchased.

Please email the Blo location where the membership was purchased.

Please email the Blo location where the membership was purchased. Cancellations must be provided 7 days in advance of the next billing cycle.